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Cookie Policy
Updated over a month ago

At Kinktree, we use cookies to enhance your experience, ensure platform security, and provide essential functionality. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and improve user experience.

There are two main types of cookies:

  • Session Cookies: Temporary cookies that are deleted once you leave the site.

  • Persistent Cookies: Stored on your device for a set period and help retain settings or preferences.


2. Cookies Used by Kinktree

Essential Cookies

These cookies are necessary for the core operation of Kinktree. Without them, key features would not work correctly.

A. Session Cookie

  • Purpose: Maintains user authentication and session state.

  • Duration: Only active while you are on the website and is deleted upon leaving.

B. Intercom Cookies (Support & Help Center Integration)

Kinktree uses Intercom cookies to enable customer support features such as:

  • Live chat functionality for real-time assistance.

  • Help Center tracking to show relevant support articles.

Intercom may store session data and user interactions to improve support responses and personalize the experience.


3. How to Manage or Disable Cookies

You can manage or delete cookies through your browser settings:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data

  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

  • Safari: Preferences > Privacy > Manage Website Data

  • Microsoft Edge: Settings > Cookies and site permissions

Note: Disabling session cookies may prevent certain platform functionalities from working correctly.


4. Changes to This Policy

Kinktree may update this Cookie Policy to reflect changes in technology, legal requirements, or business practices. Updates will be posted here, and we recommend reviewing this page regularly.

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